Microsoft Dynamics 365

Microsoft Dynamics 365 is an integrated system of CRM and ERP applications designed to cover all of your business needs.

microsoft dynamics-365

Microsoft Dynamics 365

We help businesses have a competitive advantage by configuring unique experiences with Microsoft Dynamics 365 applications to have the most impact, which drives company success, and revenue.

Microsoft Dynamics 365 is an integrated system of CRM and ERP applications designed to cover all of your business needs.

Dynamics 365 revolutionizes CRM and ERP by applying intelligence to all forms of data. It provides businesses new insights into sales, customer service back-end operations and new capabilities to build better relationships with their customers and optimize their operations.

With the help of Dynamics 365, you can make smarter decisions quickly, transform business processes faster, and enable business growth on a global scale.

Here are some solutions we provide for your business.

Intelligent Sales and Marketing

Turn prospects into engaged customers
• Nurture more sales-ready leads.
• Personalize buyer experiences.
• Build customer relationships at scale.

Applications required for this solution:
Dynamics 365 Sales
Dynamics 365 Marketing
Dynamics 365 Customer Insights

Proactive & Best-In-Class Customer Service

Exceed your customers’ expectations through:
• Empowering your agents to take the right action.
• Personalizing customer interactions across channels.
• Speed-up resolutions with automated workflows.

Applications required for this solution:
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Customer Service Insights

Connected Field Service

Resolve service issues before they occur by:
• Delivering timely, proactive field service.
• Detecting service issues remotely with IoT (Internet of Things).
• Use insights to schedule preventive maintenance.

Applications required for this solution:
Dynamics 365 Field Service
Dynamics 365 Customer Insights
Dynamics 365 Remote Assist

Modern Finance and Operations

Accelerate your business growth by:
• Elevating your financial performance.
• Bringing processes together to streamline operations.
• Helping your employees succeed.

Applications required for this solution:
Dynamics 365 Finance
Dynamics 365 Supply Chain Management
Dynamics 365 Human Resources

Connected Commerce

Engage every shopper, everywhere by:
• Creating omni-channel customer experiences.
• Centralizing merchandising, inventory, and fulfillment.
• Personalize the shopping experience at every touchpoint.

Applications required for this solution:
Dynamics 365 Commerce
Dynamics 365 Fraud Protection
Dynamics 365 Customer Insights

Dynamics 365 Business Central

Business Central is a business management solution for small and mid-sized organizations that automates and streamlines business processes in efforts to help manage your business. Highly adaptable and rich with features, Business Central enables companies to manage their businesses, including finance, manufacturing, sales, shipping, project management, service management, and more. Companies can easily add functionality that is relevant to their region of operation and can be customized to support even highly specialized industries.

Here is the list of business functionalities that Business Central support:

Finance

Sales

Purchasing

Inventory

Manufacturing

Project Management

Fixed Assets Overview

Relationship Management

Human
Resources

Production Planning

Assembly Management

Warehouse Management

Service Management

General Business Functionality

Local
Functionality

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